NeuGroup Payments Strategy | Your Payments KPI Strategy

Members will share their organization's payments KPI journey from design to implementation and ongoing usage. Today's session will be moderated by member Eric Vescera, Director of Payments at Inspire Brands where his responsibilities include payments acceptance and fraud prevention. He will describe the firm's ongoing KPI journey across the payment acceptance landscape.

Whether your focus is C2B or B2B, please contribute by describing your firm's KPI approach across a number of payments related factors including:

1. Payments Efficiency & Performance
2. Cyber Security & Fraud Prevention
3. Cost Management
4. Working Capital Effectiveness
5. Customer Service Satisfaction

Members are encouraged to share examples of KPI dashboards/reporting or highlight use cases related to A/R and A/P activities.