How ServiceNow Went From Manual Processes to AI-Powered Treasury with Kyriba

How do you move from disparate systems and manual spreadsheets to 90% automation and predictive AI’ The answer lies not just in technology, but in navigating the organizational landscape. Join this session to hear Claire Wang from ServiceNow share her candid roadmap for treasury transformation, focusing on the critical intersection of people, process, and technology. Learn how the team gained leadership buy-in, selected the right implementation partners, and evolved their workforce from data entry to data analysis. Discover how this foundational work paved the way for immediate wins—saving full-time employee hours and enabling real-time decision-making—while setting the stage for next-gen AI and counterparty risk modeling.