The Talking Shopseries published periodically by NeuGroup Insights provides a clear window into how treasury practitioners actually talk with each other when searching for solutions to achieve desired outcomes. Talking Shopdraws from members-only online communities within NeuGroup Connect, shares questions and answers anonymously, and illuminates insights that readers can adapt to their own treasury organizations. NeuGroup provides context for these highly specific inquiries and often follows up with the questioner and/or peers providing answers for more detail, adding to the value of the content created.
This guide presents insights about technology including treasury’s boundary with IT, the stubborn persistence of spreadsheets, the practical limits of TMS forecasting tools, bank account workflow gaps, portal selection, fraud controls and the rise of treasury-specific data and integration work. What you won’t find in this iteration of this guide are specific exchanges about the hottest tech topic in NeuGroup meetings: AI in all its forms (generative, agentic, etc.). This disconnect reflects where finance teams stand in their adoption of AI: very early days. As treasury, FP&A, ERM and other functions get up to speed, we expect more members will pose specific, written questions on AI in public forums. For now, the Q&A is mostly during virtual sessions and in-person meetings.
Treasury tech, as members describe it in Talking Shop, is not just software selection. It is the operating model that sits behind forecasting, bank connectivity, payment controls, workflow ownership, intercompany settlement, portal investing and front-to-back trade processing. The exchanges below show that treasury teams are often less interested in abstract vendor rankings than in questions like these: Who owns the API certificate renewal? Can a TMS really replace a manual control? How much Excel is still normal? Which portal gets cash invested faster? And how do you keep supplier-bank-detail validation from becoming a fraud gap?
Topics in this compilation:
Treasury’s Role in IT System Integrations
Which Tech Tools for Cash Flow Forecasting?
Let’s Compare Intercompany Settlement Processes
Key Factors in Picking a Money Market Fund Portal
Validating Changes in Supplier Banking Details
Cleaning Up a Messy Short-Term Cash Forecast
Account Verification Solutions for Payments Fraud
Comparing FX Trading Setups
Recommending a Workflow Tool for Bank Services
Use a TMS for Audit and Confirmation of Bank Accounts?
